Operations Manager

Cubic Games is a mobile game studio and part of the international holding GDEV.

We have grown from a small team into a company of 130+ professionals united by a love for games and the desire to create products that stand out. We are the creators of Pixel Gun 3D, a cult mobile shooter with 3+ million monthly active players and one of the strongest communities in the genre.

We are looking for an Operations Manager who will take ownership of the company’s key operational processes and ensure their transparency, efficiency, and scalability.

This role is about structure, order, and initiative. You will be responsible for building and maintaining administrative and service processes, coordinating procurement, administering internal tools, and helping teams work faster and more efficiently.

Key Responsibilities

• Full ownership of the procurement process: coordinating requests, aligning with teams and contractors, tracking deadlines and statuses.

• Administration of DocuSign: account setup, document flow management, ensuring correct execution and signing.

• Full administration of Jira and Service Desk:

  • Setting up projects and processes from scratch

  • Task automation

  • Employee support

  • Independent management of JSD

• Working with Confluence: creating and updating process documentation, structuring the knowledge base.

• Communication with contractors and service providers: document signing, resolving operational issues, discussing terms and pricing.

• Supporting internal teams: assisting with process development and optimization (localization, content planning, HR, IT, etc.).

• Access and service management: granting access to AI tools, subscription tracking, participating in service optimization.

• Participation in infrastructure improvement projects (asset management, service desk analysis, automation of internal requests).
  
  

  Requirements

  • 2+ years of experience in IT or GameDev operations.

  • Strong Jira / Service Desk administration skills.

  • Experience building and optimizing processes.

  • Skills in documentation and information structuring.

  • Ability to communicate effectively with contractors and internal teams.

  • Systemic thinking, initiative, independence.

  • Good English proficiency. 
    
    

    What We Offer

    • Employment under Armenian labor law or a remote contract.

    • Official salary, 21 days of vacation + 3 additional paid days off.

    • 100% paid sick leave.

    • Medical insurance in Armenia (if employed there).

    • Workshops, internal lectures, gifts, and corporate events.

    • Work on a product with a multi-million audience and a real impact on its growth.

    
    
    
    

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